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The Agenda


Take a look at full days schedule here!

All plus ticket holders will also gain access to the Digital Transformation sessions, available here.

Agenda is subject to change.

Explore the agenda for the day here, including further details on the presentations, panel discussions & networking sessions.

⏰ Quick timings snapshot:

08.15 - 09.00 Arrival
09.00 - 10.30 Opening keynote presentations
 10.30 - 11.00 Morning coffee & networking
 11.00 - 12.30 Keynote panel & further keynote presentations
 12.30 - 13.30 Lunch break
 13.30 - 15.00 First afternoon session
 15.00 - 15.30 Afternoon coffee & networking
 15.30 - 16.30 Diagnostics session
 16. 15 - 17.00 Networking drinks

👋 Event check in & light breakfast

08.15 - 09.00

Arrival & check in, pick up your name badge then head to Beatrice Suite for breakfast, coffee, tea and refreshments, Also a great time for some early morning networking with your fellow delegates.

09.10 - 09.35

Keynote Presentation with Q&A

Debabrata Nag | Chief of Central Operations, Bolt

From AI Ambition to Operational Impact: Leading Transformation at Scale

Turning AI ambition into business impact demands more than experimentation. In this opening keynote, Debabrata explores how global organisations connect AI investment with digital transformation, embed change into everyday operations and measure meaningful results. Drawing on his perspective at Bolt, he examines the leadership decisions and practical choices involved in scaling improvements across teams, processes and markets. Attendees will gain insights into identifying valuable opportunities, prioritising investment, balancing global consistency with local needs and engaging people as workflows evolve. Discover how to move beyond isolated pilots and build the operational foundations for sustained, measurable transformation through AI across the business.

09.40 - 10.05
Keynote Presentation with Q&A
Sonya Poonian | AI Director, Workforce Transformation, Gallagher

Beyond the Use Cases: Delivering AI Value Through People and Ways of Working

Most organisations have invested in AI and identified promising use cases, yet few can show a measurable change in how work gets done or in business results. So when the board asks where the return is, what will you say? Drawing on candid experience from Gallagher's global AI transformation practice across multiple organisations, Sonya Poonian explores why real value comes from changing how the organisation and its people work, not from the technology alone. The session examines why AI transformation differs from past change, technology and change leaders can share ownership, and the role of champions, managers and governance in making new ways of working stick. Attendees will gain practical perspectives on measuring what matters and building a value story that earns lasting backing from boards and executives.

10.05 - 10.30
Keynote Presentation with Q&A
Dr Guy Parsons | Technology Lead, Wellcome Trust

AI That Works: Evidence, Trust and Human Judgement

Scaling AI successfully requires evidence of business value and a clear understanding of how people actually use it. Drawing on clinical practice and Oxford research, this presentation explores the evidence organisations need to assess AI performance, strengthen professional judgement and improve outcomes. Examples will illuminate challenges facing businesses across industries, from evaluating pilots to building trust and designing effective workflows. Attendees will take away practical questions to ask AI teams and suppliers, measures to track before and after deployment, and principles for deciding when to expand, adapt or stop investment while keeping human expertise central to responsible AI adoption.



10.30 - 11.00
Morning Coffee Break & Networking
Beatrice Suite & Exhibitor Floor
Light refreshments provided

☕ Morning Coffee Break

Digest the opening session with your fellow delegates over coffee, tea and light refreshments. Also a great opportunity to meet our event exhibitors offering an array of solutions and services.

11.00 - 11.25
Keynote Presentation with Q&A
Marat Kenzhebulatov | Technical Lead, Agentic AI Booking.com

Scaling Agents: From AI Experimentation to an Engineering Operating Model

Moving from individual AI experiments to scalable engineering productivity requires more than widespread agent adoption. Drawing on practical experience at Booking.com, this session explores how to build an operating model around shared engineering workflows, clear specifications and consistent handoffs between roles. Attendees will learn to measure the cost of completed work, match model capability to each delivery stage, and create portable agent profiles that control context while allowing teams to adapt. Key takeaways include standardizing artifacts rather than personal setups, preserving flexibility within organizational standards, avoiding vendor dependencies, and turning everyday feedback into reusable improvements that spread across multiple teams.

11.25 - 11.45

Keynote Presentation

Natalie Keightley | VP, Product Marketing, SS&C Blue Prism

Presentation details coming soon

Presentation details for this session will be added very soon!





11.45 - 12.10
Keynote Presentation with Q&A
Devika | Head of Transformation, NHS England

From AI Ambition to Adoption: Lessons from the NHS and Beyond

Drawing on experience at NHS England and Microsoft, this session explores how large, complex organisations can turn AI ambition into practical adoption. From the early rollout of Copilot to emerging opportunities for AI in NHS services, it examines the foundations, organisational challenges and strategic choices that shape successful implementation. The session will consider how people, technology and processes need to work together to support sustainable adoption at scale. Attendees will take away practical insights on developing AI strategy, preparing organisations for change and moving beyond pilots, with lessons for leaders across healthcare, the public sector and the wider business community.

12.10 - 12.30
Keynote Presentation
Emma de-la-Haye | Director, Engagement Leader, Prosci

The People side is the Change: What CIOs Must Lead in the Agentic Era

AI spending will reach $2.0 trillion in 2026, but adoption depends on people. New Prosci research shows leaders overrate how well they support their teams, and frontline employees are six times more likely than executives to distrust AI. Emma de-la-Haye sets out four moves for CIOs who want to lead integration, not just deployment.





12.30 - 13.30
Lunch & Networking
Beatrice Suite & Exhibitor Floor
Lunch buffet served

🍱 Lunch Break

Lunch is served! A great chance to discuss the keynote content with your fellow delegates and meet some like-minded professionals. Refresh and get ready for an afternoon of further insights!

Panel Session: Business Resilience: Turning AI Strategy into Practice

13.30 - 14.15

Embedding AI into business strategy requires clear priorities engaged people and the ability to adapt as technology and business needs evolve. How can organisations build an approach that delivers value today while strengthening their readiness for tomorrow? This panel will explore practical ways to connect AI initiatives to business objectives establish effective governance and build the skills and culture needed for lasting adoption. Panellists will discuss best practice for moving from experimentation to wider implementation measuring progress and making informed decisions about where to invest. The discussion will also address what happens when plans encounter challenges from resistance to change and fragmented data to disappointing results and competing priorities and how organisations can respond learn and adjust.Designed for business leaders functional teams and those responsible for AI strategy and adoption this session will offer practical perspectives on making AI part of a more adaptable resilient organisation.


Moderator: Nick Hodder, TEDx Speaker & Computing's IT Leaders 100


Panellists;


Amine Beylaggoun, Programme Director, AI & GBS, Enterprise Transformation, Reckitt

Francesca Beaumont, AI Enablement Specialist, Bumble Inc.

Sourav Das, AI Sourcing Product Leader, A.P. Moller - Maersk


14.15 - 14.30

Presentation

Details posted soon for this session

Presentation details coming soon

Presentation details for this session will be added very soon!

14.30 - 14.55
Presentation with Q&A
Andrey Goryainov | ML Engineer, Revolut

Frozen at Training Time: Why Memory Is How Agents Actually Learn

Turning AI investment into sustained business value requires agents that can retain knowledge and adapt as organisations change. Yet deployed models do not automatically learn from use. Drawing on experience building automated research and infrastructure systems at Revolut, this session makes the case for dynamic memory as a practical alternative to costly retraining and static knowledge retrieval. It explores how agents can retain new facts, learn from experience and reuse successful processes, offering leaders practical lessons for building more adaptable AI capabilities, preserving organisational knowledge and improving operational performance over time.




14.55 - 15.30
Afternoon Coffee Break & Networking
Beatrice Suite & Exhibitor Floor
Light refreshments provided

☕ Afternoon Coffee Break

Digest the afternoon session with your fellow delegates over coffee, tea and light refreshments. Another great opportunity to meet our event exhibitors offering an array of solutions and services.

15.30 - 15.55
Presentation with Q&A
Navyasree Potluri | Senior Solutions Engineer, AI, Microsoft

Why Context Matters More Than Ever in the Age of AI

As powerful AI models become widely accessible, competitive advantage increasingly depends on the context organisations bring to them. This session explores how business processes, data relationships, user intent, security boundaries and live operational signals make AI useful, trusted and relevant. Attendees will discover how connecting data, people, processes and governance can support better, faster decisions, automate workflows and deliver meaningful business impact. The session highlights why enterprise AI needs more than access to a capable model: it needs the right organisational knowledge at the right moment. Learn how context provides the essential bridge between AI capability and lasting business transformation.



15.55 - 16.30
Diagnostic Session

A brand new session for 2026! Looking at addressing challenges from our delegates with a panel of leaders & experts offering their assistance.

Diagnostics Session: From Insight to Action: The AI Business Clinic

You’ve heard the ideas, now bring your challenges. This interactive, 35-minute session puts the audience’s real-world AI questions at the heart of the conversation. Drawing on the day’s presentations, our expert panel will work through selected audience challenges, diagnose what’s holding progress back and suggest practical next steps. From choosing where to start to moving beyond pilots and bringing colleagues on board, the discussion will connect the day’s insights to the realities of your organisation. Come ready to ask questions, share experiences and learn from others facing similar hurdles and leave with a clearer sense of what to do next.



16.30 - 17.15
Networking Drinks
Beatrice Suite & Exhibitor Floor

🍸 Networking Drinks

Wrap up the day with a beer, wine or soft drink and one last opportunity to forge long lasting business relationships with our 2026 cohort of speaker, delegates and sponsors!

Opt for the Plus ticket type and have access to even more talks from the Digital Transformation Sessions ⤵️

Charlotte Walters, our speaker from HSBC

Hayley Deaner

Future Digital Capabilities Lead

innocent drinks

Ed Hornby, our speaker from Premier League

Randa Bennett

Head of Programmes

Tesco

Stefania Bona, our speaker from Visa

Gabriella Overeem-Yee

VP, Consumer Growth

Checkatrade

Alex Alves, our speaker from Unilver

Richard Adams

Group Head of Architecture

DFTO

The full Digital Transformation sessions available here.